FAQs

Have a Question About our Gift Certificates?

Where can I redeem my Gift Certificate?

You can redeem your Certificate at any major U.S. grocery store that honors Manufacturer Coupons.

Who doesn't honor gThankYou Gift Certificates?

The only stores that do not honor gThankYou Gift Certificates are those that do not honor any Manufacturer Coupons such as the Club stores Sam's and Costco, specialty stores such as HoneyBaked Ham, and the Aldi chain.

What if the store does not want to accept the Certificate?

If the store you choose normally honors Manufacturer Coupons and has any questions or concerns, please ask the cashier or customer service to call us so we can take care of it for you. Our toll-free number 888-484-1658 is printed on all Certificates.

May I spend more than the amount of the Certificate?

Yes, just pay the extra amount at the cash register.

What if I spend less than the amount of my Certificate?

You receive the gift of the food given such as the turkey or ham and do not receive change. It works just like any other Manufacturer Coupon.

Can I use the Gift Certificate to buy something else?

No. gThankYou Gift Certificates are only good for the merchandise described.

May I shop in a different State?

Yes! You can use your Certificate anywhere in the U.S. including Alaska and Hawaii.

Do you have Spanish language materials?

Yes, you can download information about gThankYou Gift Certificates in Spanish here. During the holiday season, we have Spanish language customer service assistance during business hours.

May I give my Certificate to someone else?

Yes, you are able to donate or give your Certificate to someone else if you wish.

What are your customer service hours?

Our customer service line is open from 8 a.m. to 10 p.m. Monday through Saturday and 10 a.m. to 6 p.m. on Sundays (Central Time). Hours are longer during the holidays. You can reach us toll-free at: 888-484-1658.