National Friendship Day 2018 approaches on August 5th, it’s the perfect time to reflect on how companies can cultivate workplace friendships and why workplace friendships are important.As
In an article about workplace friendships for L & D Daily Advisor, writer Lin Grensing-Pophal cites a Gallup Q-12 employee engagement assessment tool which asks the questions, “Do you have a best friend at work?” Why ask that question? Well, research by Gallup indicates that having a best friend in the workplace correlates with higher job satisfaction rates AND a reduction in the likelihood that an employee will depart to find a different job.
Sadly, a New York Times opinion piece by Adam Grant indicates that the number of employees who say they have a friend (not even a best friend) in the workplace is declining.
When It Comes to Employee Perks, Trendy Is Out.
What kind of employee perks are you offering?
A study from Oregon State University, cited in HR Dive, has found that at least one trendy workplace “extra” probably isn’t doing recruiters much good: Companies that tout in-office happy hours and other opportunities to drink alcohol can turn off certain job candidates.
And those candidates who are fine having drinks on the company tab don’t care enough for it to make a real difference in whether they take the job. So unless there’s good reason for drinking to be a significant part of your corporate culture, there’s little benefit to plugging alcohol among your employee perks.
In fact, research in general has shown that most job candidates aren’t interested in flashy, hip, or faddish employee perks. The savviest candidates — in other words, the ones you may well want working for you — see through the hype. Wellness programs, another fashionable perk, are often more popular with employers than with the employees who are supposed to take advantage of them, another HR Dive post notes. The post suggests that customization — finding ways to mold perks more closely to employees’ individual needs — is key.
Indeed, what both current workers and job candidates want are employee perks that demonstrate an employer’s appreciation for them. As we’ve mentioned, appreciation is about seeing people as individuals and treating them as more than just their job titles. Really, your whole hiring process should be designed to show appreciation for candidates, HR Dive points out:
If a recruitment process lacks personal interaction, applicants may assume that, once hired, they’ll be just another cog in the wheel. And that’s not a great impression to give if you’re looking for employees who can stand out.
And the employee perks you offer should be in line with that philosophy, as well. Rather than trendy, your perks should be aimed at recognizing that employees have a larger life beyond the time they spend working for you.
As a leader you’re probably getting pulled in a million different directions and your time is in short supply. But the time you spend really being present in a sincere, mindful and purposeful way when interacting with your employees and recognizing them for their efforts and contributions is time well-spent.
With a bit of effort you can break some bad habits and start embracing some new practices and ways of thinking that can help boost morale (and ultimately your bottom line). Read on for straightforward ways to maximize employee recognition time.
Being a Good Citizen Is Good for Employers and Workers
Being a good citizen is good for business — in more than one way. Last year, Harvard Business Review reported on the beneficial effects when employees engage in “citizenship behaviors.” That’s another way to say going above and beyond: “helping out coworkers, volunteering to take on special assignments, introducing new ideas and work practices, attending non-mandatory meetings, putting in extra hours to complete important projects, and so forth.”
Research has found that employees who voluntarily demonstrate citizenship behaviors tend to find their work more meaningful. They also perform better and improve their companies’ performance, as well. For all of these reasons, smart employers want to encourage being a good citizen at their companies.
HBR’s recommendation is to promote “citizenship crafting,” or offering workers the opportunity to figure out how their own strengths and preferences can best be utilized to add value to the business. The idea is straightforward: When employees can help in ways they find personally satisfying and that align with their own values and goals, the help will be better and come more frequently. This is also a relief for managers, who don’t have to push so hard when extra help is needed.
But we know that being a good citizen matters to employees in the more literal sense, too. HR Dive cites two different studies showing that workers overwhelmingly want to work for companies that make a positive difference in the world. Sustainable Brands shared similar findings in a 2016 post:
Nearly three-quarters of employees (74 percent) say their job is more fulfilling when they are provided with opportunities to make a positive impact on social and environmental issues – and seven-in-10 (70 percent) would be more loyal to a company that helps them contribute to important issues. Corporate responsibility (CR) is also a significant consideration for candidates when deciding which job to take:
- 58 percent consider a company’s social and environmental commitments when deciding where to work
- 55 percent would choose to work for a socially responsible company, even if the salary was less
- 51 percent won’t work for a company that doesn’t have strong social or environmental commitments
Employers can use the same basic idea behind citizenship crafting to motivate employees to get out and serve their communities, too. By encouraging them to find their own ways of being a good citizen, and giving them the necessary time and support, you can enable your workers to help in places beyond the office — leading to greater satisfaction with themselves and with you. And for many businesses, summer is the perfect time to start thinking in this direction!
In an article on shared experiential learning on HR Dive, author Tess Taylor explains the basics:
Employees benefit from having a common experience during the learning process. This social interaction helps individuals digest new concepts and gives them an opportunity to learn from each other.
When employees have shared learning experiences, this can create a common experience that generates conversation and learning even after the event has passed.
Shared experiences give people a chance to learn about each others norms, emotional cues and working habits. Apparently experiences that combine the right balance of meaning and stress seem to be the most effective. For example “light meaning” and “light stress” events like a happy hour can produce small increases in bonding while others with “high stress” and “high meaning” like boot camp can quickly achieve exponential affects in bonding.
Activities like team dinners, intense workout classes, improv classes and volunteer events can help team members learn about each other’s personalities and break down some of the awkwardness of working together. An engaged team is a strong team. They understand each other’s strengths and weaknesses and can problem solve more effectively.
On the flip side, shared experiences that are high stress with little meaning like hazing are negative, not appropriate and should be avoided.
Why Summer Parties Rock
In a blog post on Special Events’ website about why Fortune 500 companies are opting to host summer parties, Nicole Lavin points out:
Companies are recognizing that their employees’ hard work should be celebrated all year-long–and they’re hosting exciting summer events to prove it…
With a “Christmas in July” mind-set, companies are planning off-site corporate events to get their employees out of the office during the hottest time of the year. By hosting corporate events in July and August, companies can enhance employees’ year-round satisfaction and, in turn, increase employee retention.
With Small Workplace Gifts, a Personal Touch Matters
Gifts don’t need to be large or expensive to be meaningful. Small workplace gifts can express your gratitude and make employees feel appreciated. But you need to give them in the right way. As a Balance Careers post on gift-giving etiquette explains:
Adding a personal touch can give a small gift a much bigger impact. For example, if you hand-deliver your gift … instead of sending it in the mail, your gesture will give that present much more meaning. A card with a personal message and handwritten signature is more meaningful than a pre-printed card …
With small workplace gifts, this personal touch is key. Of course you want your employee to value the gift itself, but often it’s going to be something they could afford on their own. What they should remember is that they felt recognized and cared for. And the best way to communicate that feeling is to put in a bit of extra effort.
For starters, think about the intended recipients of your gifts. If your employee picks up coffee every morning at the cafe down the street, even a $5 gift card is going to be a treat for her. On the other hand, no matter how good your home-baked cookies are, they’re not a good fit for an employee with a gluten allergy. As we’ve noted before, the best workplace gifts of any size will bring meaning into the recipient’s life. A small gift they can use or share — or that they just treasure for its uniqueness — is a gift they’ll love.
(more…)People tend to think of recognition and appreciation as the same thing, but knowing the difference and focusing on genuinely appreciating the employees working for you can impact morale, engagement and satisfaction in the workplace. So don’t (just) recognize employees, appreciate them with your sincere gratitude!
What is the Difference?
In an article for Ladders, Paul White described the reasons why employers should stop recognizing employees and start appreciating them. White shared that too often he has encountered employee recognition programs that not only don’t seem to be working, but are in fact generating apathetic, sarcastic and cynical reactions from employees. White believes this is because recognition is different from authentic appreciation.
One of the most powerful things you can do for your employees is communicate in a sincere and heartfelt way that they are valued. And one way to do that is with Corporate Turkey Gift Certificates by gThankYou during the holiday season.
When given with gratitude, the gift of a holiday turkey is a deeply meaningful gift that reminds staff they’re part of something bigger. Employees feel taken care of when they receive a thoughtful gift, and know they matter to you and the business. That’s important. Research by the American Psychological Association found a clear link between feeling valued at work and employees reporting better physical and mental health.
But beyond that, the gift of a Thanksgiving or holiday turkey is imbued with ritual that’s associated with gratitude.
The gift of a turkey has been a beloved and honored holiday gift for employees for over a century. Turkeys are closely associated with the annual rituals of Thanksgiving, Christmas and Easter that celebrate family and friends, warmth and goodwill.
These holidays revolve around the rituals of a special meal — and employees will be thankful for the gift of the centerpiece of their holiday meal to share with family and friends.
For many, even the act of going to the grocery store to choose the turkey centerpiece for their family celebration is an important and meaningful ritual. With gThankYou! Turkey Gift Certificates, recipients select the turkey they want, any brand, size and preparation, at the grocery store they want to shop. All gThankYou! Certificates of Gratitude are accepted at major grocery chain stores nationally.
As the Harvard Business Review reported in 2013, rituals make us value something more. How? The researchers “found evidence to suggest that personal involvement is the real driver of these effects. In other words, rituals help people to feel more deeply involved in their consumption experience, which in turn heightens its perceived value.”
Nothing says ‘Thank You’ like the gift of a Thanksgiving turkey. Click here for “10 Reasons to Give Employees a Turkey for the Holidays” for a useful 2-page document to share with your management team.
They say it’s better to give than to receive. It turns out it could be way better!
Beloved Wharton School professor Adam Grant’s 2013 bestseller, Give and Take, used groundbreaking research to show that giving can have a revolutionary positive effect on all kinds of businesses. Givers are employees who help others regardless of whether they’re getting something in return. And the best-performing employees and leaders inevitably turn out to be givers. By taking steps to foster a giving culture, companies can significantly improve their productivity and efficiency, and their employee engagement and loyalty. One consulting firm estimated that implementing a giving culture saved it more than $250,000 and 50 workdays. A pharmaceutical company credited its giving culture with saving over $90,000 and 67 days of labor.
Boiled down, Grant’s discovery is simple enough: When people give freely, the co-workers they help want to reciprocate. Over time, givers amass a network of helpful colleagues and peers — in other words, givers inspire others to give. And in a giving culture, people are more apt to speak up and contribute. (The culture is critical, because it can be embarrassing to give if no one else is doing it.) Consequently, in workplaces with a giving culture, things get done faster by employees who are more personally invested.
(more…)Day of Action 2018 which occurs on (or around) June 21 and United Nation’s Public Service Day on June 23. It’s always great to recognize the good work that your staff does in the workplace, but doing good outside the office is likely to boost happiness, improve engagement and build workplace spirit.Summer is an opportune time to cultivate workplace community by volunteering in the community as a team. Just in the month of June alone there are two officially designated dates that you can celebrate: The United Way’s
Why Volunteering As A Team Is Valuable
A Huffington Post article exploring how workplace giving and volunteering can drive employee engagement explained that “prosocial” behavior, doing something for the benefit of someone else, positively affects the individuals participating in it, and in return, their workplaces.
Employee Incentives Aren’t Just a Nice Extra AnymoreDo you take employee incentives seriously? Or do you just treat them as a “nice to have”? More and more research demonstrates that successful companies will do the former.
In a recent blog post, the employee recognition experts at Achievers summarize how the conventional wisdom on employee incentives has evolved over the last century-plus. When research first began on employee incentives, workers were typically paid for what they produced, rather than the time they spent on the job. In fact: “When the innovation of pay by the hour or day was introduced, it was controversial. A widespread fear existed that if you paid workers only according to the time they spent, that they would ‘take it easy’ and not try as hard.”
Later, it became common to offer employee incentives that depended on one worker outdoing their colleagues. But that kind of heated competition produced its own problems — for instance, it can lead workers to focus more on winning than on serving customers properly. And research found that “pitting workers against each other for rewards often causes team-minded players to scale back their efforts in order to equalize things.”
Today, businesses have learned that employee incentives need to be thoughtfully designed — they must reward workers for going above and beyond, and also for effectively executing the company’s mission and values. While this kind of incentives program takes some time to put together, the evidence shows it will also have a clear positive impact on a company.
The Science Behind Smiles
There is real scientific evidence recognizing the benefits of smiling. A Fast Company article explored how smiling alters our brains (in a good way). A Penn State University study revealed that smiling people are perceived as more courteous, likeable and competent. All attributes that are valued in the workplace by employers, co-workers and clients.
Smiling has the power to improve your mood and reduce stress – it’s hard for people to frown around smiling people (researchers at Sweden’s Uppsala University found this to be true). But why is this? Turns out that our brains actually track our smiling which can then break our natural tendency to think negative thoughts. If you smile often enough, you end up rewiring your brain to make positive patterns more often than it does negative ones.
Engaging Remote Workers Is Increasingly NecessaryThanks largely to technology, more and more people — full-time employees, part-timers, and freelancers — are working remotely more and more often. One estimate from 2018 says that 3.9 million Americans now work from home at least half the week, or almost 3 percent of the country’s workforce. That’s great news for many employers and employees — remote working arrangements offer flexibility that can mean a lot to your team, as we’ve noted before. But engaging remote workers also takes some extra thought and effort. As HR Dive noted last year:
Remote workers need to be kept in the loop. Although working from home or some other location might offer work-life balance, remote workers can feel isolated from the office hub of activities, events and information-sharing. More importantly, remote workers can miss out on critical announcements concerning their employment, including their benefits.
Helping Businesses Learn About Creating a Culture of Appreciation With Art
Gapingvoid Culture Design Group uses art and design to help businesses change their corporate cultures. In the company’s own words, its mission is “to make work more meaningful; helping people love what they do.” So how exactly does Gapingvoid go about doing this? And how can your organization start creating a culture of appreciation with art?
The Gapingvoid story began when blogger and artist Hugh MacLeod created a doodle — “the Blue Monster” — for a friend, Microsoft executive Steve Clayton. Alongside the monster were the words “Microsoft: Change the world or go home.” MacLeod wrote a post about the cartoon on his blog at gapingvoid.com, joking that Microsoft leadership in Redmond, Washington could drop him a line if they had feedback.
As it turned out, the Blue Monster did indeed strike a chord at Microsoft. Clayton used the doodle at a presentation to senior executives, and the ensuing discussion got employees at the multinational corporation talking and thinking differently about their work and what it meant. The Blue Monster became an unofficial mascot for Microsoft. One employee even got himself a Blue Monster tattoo! Building on that success, MacLeod turned Gapingvoid into a whole company focused on creating a culture of appreciation with art and design.
Most people look forward to summer’s more leisurely pace and the fun that comes with sunshine and warm weather. But this time of the year can sometimes mean employers are facing decreased productivity and employees are potentially distracted. There’s no better time to revisit plans to engage, appreciate and celebrate your team over the coming months.
Need inspiration? Read the creative and fun ideas below and download gThankYou’s “2018 Day-to-Day Employee Celebration Calendar”.
With some planning you can employ easy, affordable and fun ways to encourage engagement that help colleagues feel valued and important to the success of the business.
Safety Incentives Work — When They’re Deployed Properly
Does your company have a safety incentives program? And if you do, is it working? June is National Safety Month, making it the perfect time to reflect on how to engage employees and motivate them to work more safely.
Make no mistake, a safety incentives program isn’t sufficient on its own. As one expert told EHS Today, “Safety incentives programs are icing on the cake. They complement a well-rounded safety program.” Essential components of an effective safety program include return-to-work light-duty programs, accident investigations, and safety committees.
Assuming your organization has those pieces in place, it’s important to remember that your safety incentives program should be aimed at truly decreasing injuries and accidents — not just reducing the number you hear about. If you simply promise rewards to employees for making it a certain number of days without a safety violation, you are implicitly encouraging them to avoid reporting accidents. In other words, if it’s not well thought out, your safety incentives program could actually make your workplace less safe.
Consequently, experts increasingly recommend creating a safety incentives program that encourages employees to be proactive about safety, rather than just trying to avoid problems. An effective safety incentives program will reward employees for paying attention to safety training and sharing their suggestions with management.
Summer’s here! And the time is right for making sure your interns have a rewarding work experience this summer. That experience begins even before their first day on the job. Here are best practice intern onboarding tips to ensure they feel valued and an important part of your workplace culture and success from the start!
Share Your Workplace Love with Donuts!
Friday, June 1st is National Donut Day and a perfect opportunity to celebrate colleagues with a donut, coffee (and maybe a side of fruit)!
Donuts are a time-honored workplace treat, so it’s fun to have an excuse to pick up a box for the office. After all, they’ve been a sign of appreciation since at least World War I!
National Donut Day was started by the Salvation Army in 1938 to pay tribute to the selfless spirit of the “donut lassies” who cared for American soldiers in Europe during World War I. Tasked with lifting soldier spirits far from home, these Salvation Army volunteers decided to serve them donuts and coffee. The donuts were an immediate hit with soldiers – and the Salvation Army has continued to this day, celebrating Donut Day to raise money and awareness of their social services.
No surprise, donuts make people smile and feel good. They are fun and indulgent and remind us of when we were kids. It’s no wonder people love celebrating with donuts!
Find Nice Things to Say to Employees — It’s Worth It
No surprise we love the idea of “Say Something Nice Day,” which is coming up next Friday, June 1. But there’s one surefire way to improve on it in your workplace: Find nice things to say to employees every day — and use Say Something Nice Day as an annual reminder to recommit to that goal.
Research has found that workplaces cultures improve when managers take the time to look for nice things to say to employees. One Gallup study reported that regular verbal recognition and praise results in employees who are:
- More productive
- More engaged with colleagues
- More loyal to their employers
- Better at serving customers
- Safer on the job
In other words, just spending a few minutes every day makes employees feel valued and is GREAT for the health of your business!