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How do you go about measuring the impact of your company’s Thank You program? Finding that 42 percent of companies that spend millions on these programs don’t know how well they work, the folks at Globoforce have put some thought behind it.
In its recently released white paper, “Measuring Recognition: (How to Build the Business Case for Strategic Recognition in a Recession,” Globoforce advises businesses take these steps to measure the success of “strategic recognition” programs”:
- Decide how you’ll measure success before the program launches. Effective metrics should be based on factors including costs versus outcomes, gains in productivity and performance, and company values and strategic objectives. Stay away from simply counting the number of rewards given, which measures just that.
- Next, set up a performance baseline for recognition. This gauges how the program impacts employee morale, productivity and performance against former and future Thank You programs.
- Use employee surveys and the program itself to measure results regularly and consistently. This ensures that the program remains on target.
- Look for trends in analyzing results. This analysis can uncover valuable information about who is using the program best, and who isn’t.
- Share meaningful results with employees, managers and executives. Tailor the message to each audience, reporting relevant information to each group.
Engagement today is critical. Measuring the success of Thank You programs aimed at engagement just makes sense. Explains Globoforce’s Head of Global Strategy Derek Irvine, “When executed properly, strategic recognition holds the power to increase motivation, enhance engagement levels and drive bottom line results through improved productivity levels. With critical outcomes like this on the line, it serves all companies well to make a thorough assessment of how their programs are functioning and make necessary adjustments to maximize the return they get on this investment. In the end, it will benefit employees and management, and impact company performance.”gThankYou® Certificates of Gratitude™, when given as employee gifts, are a way savvy Human Resource Executives help their company’s say “Thank You” to colleagues. gThankYou, LLC is based in Madison, Wisconsin. The company is best known for its Ham Gift Certificates, Turkey Gift Certificates and Grocery Gift Cards.
That’s powerful stuff, when done well.Read More
Saying “thank you” in your company has big generated big return-on-investment (ROI). If you or the head of your company think saying “thank you” often is not worth the time, more trouble than it’s worth or falls on deaf ears, think again.gThankYou, LLC sells Gift Gertificates that savvy companies give to show appreciation to employees and customers. gThankYou® Ham Gift Certificates, Turkey Gift Certificates, and Grocery Gift Certificates are its best known products.
Formally called “strategic recognition” in Human Resources management lingo, the practice and policy of Thanks goes beyond the intangible in benefits for a company.
Consider the following evidence from experts in the field:
Jeffrey Pfeffer of Stanford University’s Graduate School of Business says offering formal Thanks in a company generates higher ROI than bonuses. In his book, The Human Equation: Building Profits by Putting People First, Pfeffer notes that “Companies that manage people right will outperform companies that don’t by 30% to 40%.”
In fact, a McKinsey study published last year showed a $1,000 payment had a 10 times greater ROI when it was given as recognition than when it was given as a pay increase.
In its recently released WorkUSA study, Watson Wyatt, the global HR services firm, quantifies Thanks in an organization this way. In encouraging firms to build and share a system of equitable rewards, Watson Wyatt says, “organizations need to understand which reward programs are most important to engage their critical employee segments.” Their research shows that organizations that have an effective system of rewards have employees 20 times as likely to be highly engaged and 50 percent more likely to perform well.
It’s up to the HR manager to drive the conversation toward programs that make employees feel valued. It’s also quite prudent now to instill these formal Thanks into an organization. It’s more than just the right thing to do.Read More
Our Ham Gift Certificates are a customer favorite here at gThankYou. Office Depot is just completing a nationwide promotion, giving our Ham Certificates to tens of thousands of customers. gThankYou! to Office Depot.gThankYou Certificates of Gratitude, when given as employee gifts is a way savvy Human Resource Executives help their company’s say “Thank You” to colleagues. gThankYou, LLC is based in Madison, Wisconsin. The company is best known for its Ham Gift Certificates, Turkey Gift Certificates and Grocery Gift Cards.
As you might imagine, the gThankYou Team always has its eyes open for interesting articles about ham. Of course, like everyone else, we buy more ham from Oscar Mayer and Hormel than anywhere else. But we love, wonderful artisan hams like those found in Italy and Spain.
Yesterday’s New York Times had an excellent article about American artisan ham makers, “Bringing Flavor Back to the Ham“, that ham-lovers everywhere will find interesting.
HR managers are often the keepers of corporate culture. They’re the ones who encourage senior leaders by saying, “Maybe it’s time we…”
Now, more than ever, it’s time to say “thank you” to employees, particularly high performers and high potentials.
Robert Half recently published a survey by Robert Half International with some very telling news about how critical it is to express Thank You in corporate environments today.
The poll of 150 senior executives from the nation’s 1,000 largest companies reveals the two leading reasons top performers leave their jobs. First, they’re, unhappy with management; second, the see limited advancement opportunities. Retaining top talent is a major concern, particularly in today’s challenging economic climate. Savvy human resources managers can must ensure senior leaders are generously leveraging value of Thank You.
Explains Max Messmer, chairman and CEO of Robert Half International and author of Human Resources Kit for Dummies, “Employees want to see their efforts rewarded and acknowledged. If offering a promotion isn’t an option right now, managers can reward employees consider providing employees with professional development opportunities and the flexibility to pursue projects that will help them expand their skill sets.”
Knowing how to say thank you to employees is now the most important tool in the HR managers’ tool kit. Elaine Varelas, managing partner of Boston career management firm Keystone Partners, writes that giving thanks to employees need not wait for a special occasion or an annual performance review, “HR managers can help make employee recognition a part of the culture.” Start, Varelas suggests, by having a conversation with the company’s leadership team and obtaining buy-in for the gratitude concept. Then, establish formal recognition policies while stressing the importance of providing positive feedback in the context of a specific “Thanks” for a job well done.
Don’t take employees for granted during a recession, urge management consultants Don Lowman and Julie Gebauer of global professional services firm Towers Perrin and authors of Closing the Engagement Gap, reminding that employees now expect companies and leaders to make decisions that are “thoughtful, balanced and fair.”
Says Lowman, “Your best people are always going to be in demand. Make sure they know that they are in demand where they are now!” “My strong advice to you is to pay attention to them now, let them know how much you appreciate them and reinforce how committed you are to their careers. Your smart competitors will see the current environment as an opportunity to build their talent bench and/or upgrade their staff at a lower price than might have been the case a few months ago.”
Well said; gThankyou.
gThankYou® Ham Gift Certificates, Turkey Gift Certificates, and Grocery Gift Certificates are its best known products.Read More
This concept of having an attitude of gratitude is catching. But how an organization benefit from instilling gratitude into its culture? I turn to a couple of experts who have nailed it.
Kevin Eikenberry, chief potential officer with The Kevin Eikenberry Group, an organizational consultant firm, says in a post in The Sideroad that giving thanks can be a powerful motivator within organizations. He urges leaders to “be thoughtful in your thankfulness, gracious in your giving, and plentiful in your praise of others,” offering solid tips on how to best show gratitude within the workplace.
Small business owner Trina Bol writes in Biznik.com about how she attacked the issue in her company by encouraging employees to write Gratitude Journals. “Each employee in our company has a standard 8 ½ x 11 sheet of paper with the universal symbol of gratitude shaded into the background like a watermark and a simple numbering of 1-5. Each week the employees are to write out 5 things they were grateful for the previous week. The idea is for them to be thinking and looking throughout each work day for what they are grateful for. The start of every staff meeting we go around the room and read our gratitudes out loud for the previous week.”
Bol says that employees frequently came up with more than five things, and sharing their thanks strengthened her team, lead to greater understanding among them, and started many conversations that would never have happened.
At former company of mine, we had weekly “gratitude meetings”. Every employee had the opportunity to thank others for something during the past week. Sometimes the thanks were for a big sale, sometimes for a helping hand, sometimes for just plain great work and sometimes for a great laugh. Often a lot of people thought it was a bit corny…until someone thanked *them*. Then their attitudes changed. When co-workers hear a public “thank you” for a job well-done, everyone wants to be in on the act. It’s infectious. It strengthens teams. It creates respect and bonds that didn’t exist before. And, it accelerates workplace effectiveness.
The bottom line? “We are all genuinely happier and well balanced at work,” Bol says.gThankYou, LLC sells Gift Gertificates that savvy companies give to show appreciation to employees and customers. gThankYou® Ham Gift Certificates, Turkey Gift Certificates, and Grocery Gift Certificates are its best known products.Read More
Every mother deserves our gratitude. So, in honor of Mothers everywhere, the gThankYou team offers these easy and effective tips on how to show gratitude on Mother’s Day. (Mother’s Day is this Sunday, May 10.)gThankYou, LLC sells Gift Gertificates that savvy companies give to show appreciation to employees and customers. gThankYou® Ham Gift Certificates, Turkey Gift Certificates, and Grocery Gift Certificates are its best known products.
1. Make her a card with your own hands, no matter your age. You get no points for artistry or craftiness with Moms. They’ll love it no matter what.
2. Cook her a meal. While it doesn’t necessarily have to be served in bed, Mom will appreciate the attention and recognition. Here are some great recipes to search through Epicurious.
3. If cooking really isn’t your thing, take her out for lunch, dinner, brunch, what have you. Avoid the crowds on Sunday by showing up at her workplace before this Sunday to treat her, making it a real surprise!
4. Connect by taking a walk or hike with her and enjoy spring’s grandeur.
5. Make your own floral arrangement. Nothing says “Thanks” like a bouquet of taken from your own garden stock or the surrounding environment. (And, yes, dandelions work, too.)
6. Give in her name. With more than 100 causes, you’re apt to find something your Mom believes in at Charity Gift Certificates.
7. Create a chore-a-day jar or basket. Fill it with simple tasks written on slips of paper that you can help Mom with in the upcoming weeks.
8. Hugs go a long way. Complement the traditional kind with a Hug Card.
9. Today, the adage, “A mother’s work is never done,” is more true than ever as more Moms work inside and outside the house. Give her a break with some time alone in the house or arrange for her special day with a friend.
10. Say Thank You. It’s simple, effective and from the heart.Read More
In case you missed it amidst all the green hoopla, last week was National Volunteer Week. The week, established by former President Richard Nixon in 1974 and now organized by the Points of Light Institute, this year gave gratitude to people who “take action and solve problems in their communities.”gThankYou, LLC sells Gift Gertificates that savvy companies give to show gratitude to employees and customers. gThankYou® Ham Gift Certificates, Turkey Gift Certificates and Grocery Gift Certificates are its best known products.
Volunteerism is surging, according to institute CEO Michelle Nunn, who notes a 60 percent increase this year in the number of people volunteering in its 250 local organizations this year. According to Nunn, “As this year’s theme — Celebrating People In Action — suggests it is also a time of inspiration as we honor the thousands of individuals who take action all year round, to strengthen their communities.”
Nunn’s observations of this surge are evidenced in companies like General Mills, a former employer of mine. The Minneapolis-based company points out that a whopping 82 percent of its employees volunteer, a surprising increase of over the company’s previous figures. It provided the consumer packaged goods firm a reason to gather in the workplace and package 2,000 pounds of rice for the local Emergency Assistance Program. Many other companies, their employees and professionals of all stripes devote time to making their communities better through volunteerism. In this day and age, they recognize the value of giving thanks through solid action.
So, to all of those who volunteer, in whatever capacity, gThankYou wants to pause to say a heartfelt, “Thank You.”Read More
Every day there’s a reason to celebrate. There are big ones and small ones. Official celebrations and casual observances.gThankYou, LLC sells Gift Gertificates that savvy companies give to show appreciation to employees and customers. gThankYou® Ham Gift Certificates, Turkey Gift Certificates and Grocery Gift Certificates are its best known products.
Today’s celebration is all about the environment as we mark the 39th Earth Day.
As more companies find it’s good business to adopt sustainable practices, Earth Day has come to be a day of celebration at work, too.
Take, for example, clothier Gap Inc, which has activities throughout the week to mark Earth Day. With the theme, “What is your Re:Solution?” Events at the company include a Green Festival and Take a Child to Work Day.
The Re:Solution campaign is part of the San Francisco-based company’s overall environmental commitment, according to the company which notes, “we believe that reducing our impact on the environment can also result in positive business benefits.”
Writing in Grist.com this week, Len Sauers of Procter & Gamble urges companies to celebrate Earth Day with employees, communities, and leading companies what green accomplishments achieved this year with an eye toward planning for the future.
“From a corporate perspective, we are faced with many opportunities to make a tremendous difference. But I would challenge that today’s mission of ‘going green’ is not a bandwagon, it’s a journey. And the deliverables need to not only be real, but long-lasting and sustainable in and of themselves,” writes Sauers, a 23-year P&G vet with a doctorate in toxicology who now leads the company’s sustainability efforts.
Call it food (think salad greens) for thought.Read More
The gThankYou Team hopes you’re enjoying the Gratitude Dance we posted last week.
Here’s another, wonderful, gratitude/thank you video. It’s just 3 minutes. In it Dr. Laura Trice is speaking to TED. TED (stands for Technology, Entertainment, Design) is one of the world’s great conferences, brings together many of the most creative people on the planet, allows them to speak just a few minutes and explain their work.
Dr. Trice explains in simple terms the profound impact a thoughtful “thank you” can have.
gThankYou, LLC sells Gift Gertificates that savvy companies give to show appreciation to employees and customers. gThankYou® Ham Gift Certificates, Turkey Gift Certificates and Grocery Gift Certificates are its best known products.Read More
We just couldn’t resist sharing this fantastic video, which really gets to the heart of the gratitude-happiness connection.
gThankYou couldn’t say it better. Now, get out there and dance!gThankYou, LLC, in Madison, Wisconsin, sells Gift Gertificates that savvy companies give as employee gifts and promotional incentives to appreciative employees and customers. The company is best known for gThankYou® Ham Gift Certificates, Turkey Gift Certificates and Grocery Gift Certificates.Read More
Did you hear the good news? gThankYou has learned that gratitude (yup, simply being thankful), is a key to happiness. In fact, George Mason University researchers who recently published a study on gratitude calls it “one of the essential ingredients for living a good life.”
“Accumulating evidence supports the idea that gratitude is linked to greater psychological and physical well-being helps build lasting, meaningful social relationships.” This, according to Todd Kashdan, an associate professor of psychology, who wrote the paper examining gratitude posted recently in the online Journal of Personality.Read More
The gThankYou Team loved, we mean luuuuuvvvved, the article in yesterday’s Chicago Tribune titled “Is g the new W?“.
Tribune writers Nara Schoenberg and Monica Eng explain to us how “W” has been the ultra-hip letter in recent years, fronting for stylish W Hotels and cooler-than-cool W magazine.
Now, you guessed it, “spunky little lowercase g is making headway in the worlds of design and pop culture”.
gThankYou.com announced new Enclosure Cards today. Free with the purchase of gThankYou® Gift Certificates, the new designs feature Springtime themes. These Enclosure Cards are available immediately at www.gThankYou.com or by telephone (888-484-1658). The new designs are displayed on the Company website’s Free Stuff page.
Detailed information about gThankYou® Gift Certificates and is available on the gThankYou website for Gift Givers, consumers who have a gThankYou Gift and Grocery Stores redeeming gThankYou Gift Cards and Gift Certificates.
“gThankYou Ham Gift Certificates are popular during the Spring and Easter Holiday times”, said company president Rick Kiley, “these new, free Enclosure Cards are an ideal addition to our line of Gift Certificates. We love the work of artist Amy Pierquet of Waterfront Graphic Design, who developed them.”
It’s still cold here in Madison, Wisconsin. Morning temps are around 10 degrees. That kind of weather has the gThankYou Team thinking about hearty breakfasts. We love the earlier daylight that suggests spring will be here soon, but we still want a morning meal that sticks to our ribs.
So, here are four delicious looking recipes that won’t leave you hungry as lunch time approaches.
It’s cold and snowy here in Wisconsin! Although, it’s a lot less snowy and a lot warmer than just a few weeks ago.
The gThankYou Team has been searching the Internet for some delicious, hearty soups to warm our hearts on a cold winter day
We think we’ve found four of them that you’ll love.
Grocery Gift Cards. Grocery Gift Cards from gThankYou.com were launched today as the company’s newest Employee Gift. gThankYou® Grocery Gift Cards are available immediately at www.gThankYou.com or by telephone (888-484-1658). Detailed information about gThankYou Grocery Gift Cards is available on the company website for Gift Givers, Consumers who have a gThankYou Gift and Grocery Stores redeeming gThankYou Gift Cards and Gift Certificates.Read More
gThankYou! It’s a holiday turkey frenzy out there.
The gThankYou Team has been busy lately filling orders for our famous gThankYou® Turkey Gift Certificates. There are lots of lucky folks out there with an employer planning to give you one of our Gift Certificates.
To put you in the mood, we chose three delicious looking recipes that use larger cuts of turkey you can buy in the supermarket without purchasing a whole bird.
Employee Gifts from gThankYou.com now include Free Enclosure Cards the company announced today. gThankYou, a leader in Employee Gift Certificates, is well known for its Turkey Gift Certificates and Ham Gift Certificates which are a favorite holiday gift of employers. gThankYou™ Gift Certificates are available at www.gThankYou.com or by telephone (888-484-1658).
gThankYou Enclosure Cards are printed on heavy, high-quality paper and include the giver’s customized message to Gift Certificate recipients. The Enclosure Cards are three inches high by four inches wide (3″ X 4″), suitable for enclosure in most payroll envelopes. The Cards can also include the giving Company’s logo. Detailed information and instructions for ordering the Enclosure Cards is on the gThankYou’s Free Stuff page.
Ham Gift Certificates from gThankYou are off to a fantastic start. gThankYou! to all our loyal customers.
As lovers of all things ham, we’d like to share with you some of the tastiest looking recipes we’ve seen on the web for using ham as an entree.
The American election is in full swing, as you doubtlessly know. Earlier this week we posted the Turkey Sandwich 6-Pack in honor of Sarah Palin’s self-professed affinity with that mythical great American hero, Joe Six-Pack.
So, here, to complement, the Turkey Sandwich 6-Pack, and fairly give equal time to the alternative candidate, is our Ham Sandwich 6-Pack, in honor of Joe Biden, of course.
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