Making your employees feel appreciated is more than just employer generosity or good will. It is good business, and it involves more than just employee gifts.
The link between employee recognition, appreciation, engagement, retention, and business success is well documented. Globoforce reports that 55% of respondents to their recent survey said they’d leave their current jobs to work for a company that recognized its employees. A little appreciation goes a long way, as does employee dissatisfaction, which has a definite impact on customer service and productivity. Everyone wants and needs to be appreciated, especially the employees who show up to work every day to contribute to your business and take care of your customers.
The Power of a Sincere “Thank You”
The 2012 SHRM/Globoforce semi-annual survey shows that simply recognizing employees improves employee performance and retention rates. A Forbes research project in 2012 that studied the effects of saying thank you to employees found that employers who regularly thank employees substantially outperform those that don’t.
What kind of recognition creates value and has a measurable impact by lowering voluntary turnover? Well-designed recognition programs that include targeted and personalized recognition and build recognition into the company culture lower voluntary turnover by up to 31 percent!
Delivery Matters – Make It Personal
A sincere, personal thank you, either verbal or written, means as much as or more to your employees than a gift or reward. Saying the words “Thank you” and being specific about why you are thanking the employee show that you care and that you noticed the level of performance that went into whatever it is you are appreciating. Putting your gratitude in writing shows you took the time to make an employee feel valued, creating a lasting memory of that appreciation.
Fast Company article, “Affordable Ways to Make Your Employees Feel Appreciated – Or Else” describes how Chris Patterson, CEO of Interchanges in Jacksonville, Florida, goes out of his way to make his thank you’s personal and meaningful by investing in getting to know employees. He even sends handwritten notes with gifts to employees’ spouses thanking them for being supportive when employees have to work late or overtime.
Many Ways to Show Appreciation
There are many ways to use workplace thank you notes to recognize a good job, extra effort, and outstanding performance.
- The most meaningful appreciation recognition is timely, taking place as soon after the activity being recognized takes place. Don’t wait to show an employee that you know how hard they worked on your project or how well they treated your top customer. Write a thank you note as soon as you see exceptional performance or effort and be sure to deliver it personally if you can.
- Thank you notes and recognition don’t have to come only from the boss or as part of formal recognition programs. Peer-to-peer notes of appreciation mean just as much as when the boss writes them. With the rise of social media, social recognition has a huge impact, and letting co-workers and employees across the organization publicly recognize and reward effort with electronic systems as alternatives to written thank you notes also fuels retention and performance.
- Story telling is an exciting and engaging way to recognize and thank employees. Extend the life and goodwill of thank you notes by telling the story of how they took care of that big customer, or sold the biggest order in company history, or saved the day by catching an error in a shipment. Use stories of gratitude at employee meetings and annual events like summer picnics or New Year’s parties for a bigger impact on employees than a plaque or gift card.
Not sure how to craft a workplace thank you note? You’ll find good suggestions and references in our post, 10 Tips for Writing Employee Thank You Notes.
So remember the power of a sincere thank you and make it a habit to regularly write personal thank you notes when you really appreciate performance and effort at work. Take a few minutes to make it personal and consider your delivery to make an impact. Your employees will be grateful for the attention and recognition and your workplace will benefit too.
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About gThankYou, LLC
Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.
gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime. gThankYou! Certificates of Gratitude and our free Enclosure Cards are personalizable including incorporating your company logo. And, nearly all orders ship same day.
gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin. Contact: Rick Kiley, Chief ThankYou! Officer, gThankYou, LLC at firstname.lastname@example.org or 888-484-1658.
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