Maya Angelou said “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
It’s the little things that make people feel good and remember that you did something nice for them. Looking an employee in the eye and saying thank you, a small handwritten note on nice stationery, or a cup of coffee on a hectic morning at work will make your employees think kindly of you and build loyalty to you and your company.
While big awards and formal recognition ceremonies are good ways to appreciate big accomplishments, often the simple acknowledgements are what make the biggest impact in building a culture of appreciation. Everyday contributions, the little things that employees do well that make a difference in the work environment, in a client’s experience, or for a co-worker’s project outcome are often not given attention. But when they are, as with Flagstaff Medical Center’s Caught You Caring employee recognition program, employees feel good, get relief from burnout, and get enjoyment from celebrating each others’ good work.
It Means More from Peers
Employees say that peer-to-peer recognition means more to them than recognition from bosses because they work side by side with co-workers and often have more insight into the dynamics of what is involved in the work says Josh Bersin, in “New Research Unlocks the Secret of Employee Engagement”. Social recognition programs that let anyone in the company recognize anyone publicly are gaining popularity, especially in companies fostering a culture of appreciation. Everyone in an organization should be empowered to acknowledge great work.
Stories are Powerful
Stories are powerful way to share the employee “thank you” while creating engagement and learning. When a story of exceptional service or going beyond the call of duty is shared across the company, it gives others a chance to learn about new ways to achieve and perform, as well as sharing in the appreciation effort. Stories evoke emotion and that makes them memorable. We all want to feel good and have good memories about work and the hard-working, successful people around us.
It Should be Simple to Say Thanks
Formal recognition programs that involve tracking and budgeting require some coordination. When it’s easy to thank someone for a job well done or for helping out and that recognition is shared publicly, it inspires more of the desired behavior and works to create an environment that is energized and motivating. People work harder when they know their work is recognized and appreciated.
Our human needs to be appreciated and to belong are met at work with an employee thank you, whether it’s from the boss, from peers, or from customers or vendors. Feeling good about how others perceive us and about being appreciated inspires employees to do more and that translates to higher performance.
It also has an impact on employees physiologically, by creating the hormone Oxytocin, the true secret to the employee thank you. Oxytocin is released when someone feels valued and appreciated, and recent research by neuroeconomist Paul Zaks, hows it leads to better performance and more trusting working relationships. Trust, motivation, better performance, good feelings – they all start with a simple employee thank you.
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About gThankYou, LLC
Turkey Gift Certificates and Turkey Or Ham Gift Certificates by gThankYou! are two of America’s favorite employee gifts and can be redeemed for any Brand (Turkey or Turkey Or Ham), at virtually any Grocery Store in the U.S.
gThankYou, LLC provides company leaders with a variety of easy, meaningful and affordable ways to recognize and reward employees, holiday time or anytime. gThankYou! Certificates of Gratitude and our free Enclosure Cards are personalizable including incorporating your company logo. And, nearly all orders ship same day.
gThankYou, LLC (www.gthankyou.com) is based in Madison, Wisconsin. Contact: Rick Kiley, Chief ThankYou! Officer, gThankYou, LLC at firstname.lastname@example.org or 888-484-1658.
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