In “Employee Engagement 2.0: How to Motivate Your Team for high Performance,” Kevin Kruse says engaged employees provide better service, produce better customer satisfaction, and increased sales and profits. He reports that recognition and appreciation are some of the keys to driving employee engagement, and explains six simple steps for managers to increase employee engagement. Kruse says that it doesn’t take a lot of time or money to create and sustain employee engagement.
Measure and Share
Measuring employee engagement levels is the quickest way to understand it and improve it, and share the information so everyone can feel good about it. Ask employees what they like and why, and what causes them problems and how you could improve it. Keep track of engagement over time to develop benchmarks and goals to increase employee satisfaction through recognition and appreciation. Once you have a starting point, use simple, free methods to thank people for their effort and recognize them regularly and often. Announce most improved customer service representatives at the weekly service meeting. She hands with employee who have given extra effort.
Get Double ROI for Recognition
Training is one of the most cost-effective ways to recognize employees and help them improve their employment skills and experience. Providing training rewards employees while increasing their value to your company. When there’s limited funds for recognition, it’s important to get as much out of each dollar spent on engagement as possible. Nancy Mann, writing for Entrepreneur, says it’s so important to provide recognition for employees in an uncertain economy, especially those who have had to take on extra work to help small businesses survive and succeed through rough times.
Mann recommends simple event like happy hour after work once in a while, or pizza for lunch once a month to recognize employees’ hard work and dedication. Giving employees a little time to socialize and distress helps working relationships, improves stress, and enables employees a way to get to know each other better.
Free Ways to Recognize Employees
Kevin Kruse offers plenty of free ways to reward and recognize employees and make them feel special. A sincere thank you and a handshake, a casual party to recognize top performers, and announcing employee recognition at meetings and in emails makes employees feel good about their work and their employer, and motivates them to continue performing at high levels.
Add a Personal Touch
Kevin Kruse recommends making affordable employee recognition personal with special touches like arranging for senior managers to thank them in person or sending a gift basket to their homes. Whatever form of free or low-cost employee recognition you use, you’ll be building engagement and loyalty into your workforce.
For more on building a culture of appreciation in your workplace, download our FREE Guide to Workplace Gratitude. Click the image below and start sharing your gratitude today.
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